April 2021 – Present / Microsoft
Cloud Solution Architect
Part of Microsoft's Support for Mission Critical team, serving large enterprises with a focus on hybrid identity. Supporting Active Directory and Microsoft Entra workloads, assessing impact and performance, managing OS upgrades without service disruption, and strengthening security and Entra ID adoption.
Contributed to the development and ongoing enhancement of the Active Directory Forest Recovery Acceleration Package (FRAP) under Microsoft's Community Intellectual Property program. This work supports recovery from major AD incidents and resilient disaster recovery planning across banking, logistics, transportation, manufacturing and telecommunications.
March 2020 – April 2021 / Centro Computer
IT System Engineer
Member of the Cloud, Collaboration and Security unit. Delivered complex projects for medium-sized and enterprise customers across Microsoft 365, Microsoft Endpoint Manager, Azure, Windows Virtual Desktop and Windows Server.
April 2019 – March 2020 / BM Service
Head of IT Department
Managed and coordinated three team members supporting internal and customer IT activities. Responsible for company IT infrastructure and direct collaboration with suppliers and manufacturers.
October 2017 – March 2020
IT System Administrator
Designed, installed, monitored and supported IT environments for small and medium-sized companies. Managed Windows Server, Active Directory, Microsoft 365, DNS, Hyper-V, VMware and Azure, alongside networking, firewalls, VPNs and endpoint security.
July 2017 – October 2017 / Unimatica
Help Desk Specialist – Digital Archiving and Preservation
Supported invoicing, digital signature and document preservation systems for professionals, companies and public authorities. Training included PL/SQL, public-sector invoicing and document preservation according to AgID standards.
October 2016 – May 2017 / IBM
Trainee
Training in hardware maintenance, installation and configuration across small and medium-sized environments and data centers. Developed experience in help desk support, Active Directory, VMware, Hyper-V and Citrix.
